Notification of electrical safety threat The most important requirement for electrical safety is the proper condition of the insulation of household electrical networks and electrical appliances.
In order to comply with electrical safety, it is strictly prohibited to:
– approach broken wires no closer than 8 meters (electric shock can occur even a few meters from the wire);
– open the doors of electrical installation enclosures and penetrate fences and barriers;
– enter the territory and premises of electrical facilities;
– try to penetrate transformer substations for any purpose,
– to make unauthorized switching of electrical devices and connections to electrical networks;
– climb onto power line poles, climb onto roofs of buildings, climb trees near which overhead lines pass; try to remove power lines;
– touch wires that are hanging or on the ground;
– allow children to climb trees that grow under power lines;
– erect any structures, stack firewood, straw, etc., light fires under power lines and air inlets of buildings;
– throw wire or any other objects onto overhead power lines;
– install metal stands for television antennas near power lines;
– try to get any objects stuck between the wires;
– to place playgrounds, as well as to play games under overhead lines, to fly kites near overhead lines, and to play near electrical installations.
Timely notification of an electrical safety threat allows for prompt response and rapid localization of events that pose a threat to the electrical safety of people and animals, and may lead to equipment malfunctions or accidents at work.
In case of detection of events that pose a threat to electrical safety: broken or sagging power transmission wires, open doors or hatches of electrical installations, damaged supports, it is necessary to keep a safe distance from the scene of the incident, notify others about the danger, prevent random passers-by or animals from approaching the scene of the incident and report what happened by calling the Call Center number of the Distribution (Transmission) System Operator, on whose territory the electrical installation is located and/or by calling the Supplier's office number +38 (099) 358 17 89 (Mon-Fri from 08:00 to 17:00, Sat-Sun days off)
In the event of a fire in electrical appliances or installations, they should be immediately disconnected from the power supply and, if necessary, call the fire department by calling "101".
If dismantling of power lines by persons who are not employees of the Distribution System Operator (not wearing special clothing), theft or damage to electrical equipment, vandalism, or other illegal actions are detected, you must immediately contact the National Police by calling "102".
Contact details of the relevant distribution (transmission) system operator (including the call center number) on whose territory the electrical installation is located can be found by going to
- contact details of distribution system operators «to get acquainted».
I. Actions of employees or witnesses to an accident or incident that poses a threat to electrical safety
Deadline for submitting information: Immediately.
To whom the information is provided: For employees – the employee’s immediate supervisor or other authorized person at the enterprise. For consumers – the call center of the Distribution (Transmission) System Operator, on whose territory the given electrical installation and/or the office of GREEN SYNERGY LLC is located.
Procedure: In case of detection of events that pose a threat to the electrical safety of people, animals or may lead to system failures in the operation of equipment or accidents at work, it is necessary to immediately, first of all, keep a safe distance from the scene of the incident yourself (in case of a short circuit to the ground or a tree falling on overhead line wires, the safe distance is no closer than 8 meters), notify others about the danger, prevent random passers-by or animals from approaching the scene of the accident and report what happened via means of communication or by calling the immediate supervisor or other authorized person at the enterprise for consumers - the call center of the Distribution (Transmission) System Operator, on the territory of which the electrical installation and/or the office of GREEN SYNERGY LLC are located by phone: +38 (099) 358 17 89.
II. Actions of managers or other authorized persons at the enterprise in the event of receiving a notification of an accident or incident that poses a threat to electrical safety
Deadline for submitting information: Immediately.
To whom information is provided: In case of a fire at the facilities: notify the civil protection, fire safety (tel. 101) and mobilization department, the duty dispatcher of the REM, ODS, the call center of the Distribution (Transmission) System Operator, on whose territory this electrical installation is located and/or the office of GREEN SYNERGY LLC by phone +38 (099) 358 17 89.
Procedure: First of all, local managers must assess the situation and determine the consequences of an accident or other events that pose a threat to electrical safety, organize first aid if necessary, and take urgent measures to prevent similar events.
To report an electrical safety threat, you must call the call center numbers of the Distribution (Transmission) System Operator, on whose territory the electrical installation and/or office of GREEN SYNERGY LLC is located, by phone +38 (099) 358 17 89, or send an e-mail to the address: union.green.synergy@gmail.com, with the subject line of the message necessarily indicating "Electrical Safety Threat".