{"id":1187,"date":"2024-02-23T18:08:45","date_gmt":"2024-02-23T16:08:45","guid":{"rendered":"https:\/\/union-green-synergy.com\/?page_id=1187"},"modified":"2026-01-21T13:24:38","modified_gmt":"2026-01-21T11:24:38","slug":"information-for-natural-gas-consumers-and-regulatory-documents","status":"publish","type":"page","link":"https:\/\/union-green-synergy.com\/en\/pryrodnyj-gaz\/information-for-natural-gas-consumers-and-regulatory-documents\/","title":{"rendered":"Consumer information and regulations \u2013 natural gas"},"content":{"rendered":"<p>We have collected all the necessary information so that each of you can learn about your rights and feel protected, because we understand how important it is for you to take care of your business, and not waste time searching for the necessary information.<\/p>\n\n\n\n<p>For your convenience, we have placed on this page a list of regulatory documents that regulate relations between the Supplier and Consumers-legal entities in the retail market.&nbsp;<strong>natural gas<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Law of Ukraine\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/329-19#Text\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;About the natural gas market&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Law of Ukraine\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/1023-12\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On the Protection of Consumer Rights&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Law of Ukraine\u00a0<a href=\"https:\/\/zakon4.rada.gov.ua\/laws\/show\/393\/96-%D0%B2%D1%80\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On citizens&#039; appeals&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Law of Ukraine \u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/main\/2657-12\" target=\"_blank\" rel=\"noreferrer noopener\">About information \u00bb<\/a>.<\/li>\n\n\n\n<li>Law of Ukraine\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/2939-17\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On access to public information&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Law of Ukraine\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/2297-17\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On the protection of personal data&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Law of Ukraine \u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/1540-19\" target=\"_blank\" rel=\"noreferrer noopener\">About the National Commission for State Regulation in the Spheres of Energy and Utilities (NCRECU)<\/a>.<\/li>\n\n\n\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 30, 2015 No. 2496\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/z1382-15#Text\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On approval of the Rules for the supply of natural gas&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 30, 2015 No. 2494\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/z1379-15#Text\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On approval of the Code of Gas Distribution Systems&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 30, 2015 No. 2493\u00a0<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/z1378-15#Text\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u00ab&quot;On approval of the Gas Transportation System Code&quot;\u00bb<\/u><\/a>.<\/li>\n\n\n\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated 16.02.2017 No. 201 \u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/v0201874-17#Text\" target=\"_blank\" rel=\"noreferrer noopener\">On approval of the Licensing Conditions for conducting economic activities in the natural gas market<\/a>\u00bb.<\/li>\n\n\n\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 21, 2017 No. 1156 \u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/v1156874-17#Text\" target=\"_blank\" rel=\"noreferrer noopener\">On approval of Minimum Standards and Requirements for the Quality of Consumer Service and Natural Gas Supply<\/a>\u00bb.<\/li>\n<\/ol>\n\n\n\n<p>We care about long-term relationships with our clients! If you need additional advice, please call us. Our specialists will contact you shortly and help you resolve your issues.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u041c\u0438 \u0437\u0456\u0431\u0440\u0430\u043b\u0438 \u0432\u0441\u044e \u043d\u0435\u043e\u0431\u0445\u0456\u0434\u043d\u0443 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044e \u0437\u0430\u0434\u043b\u044f \u0442\u043e\u0433\u043e, \u0449\u043e\u0431 \u043a\u043e\u0436\u0435\u043d \u0437 \u0412\u0430\u0441 \u043c\u0456\u0433 \u0434\u0456\u0437\u043d\u0430\u0442\u0438\u0441\u044f \u043f\u0440\u043e \u0441\u0432\u043e\u0457 \u043f\u0440\u0430\u0432\u0430 \u0442\u0430 \u043f\u043e\u0447\u0443\u0432\u0430\u0432 \u0441\u0435\u0431\u0435 \u0437\u0430\u0445\u0438\u0449\u0435\u043d\u0438\u043c \u0430\u0434\u0436\u0435 \u043c\u0438 \u0440\u043e\u0437\u0443\u043c\u0456\u0454\u043c\u043e, \u044f\u043a \u0432\u0430\u0436\u043b\u0438\u0432\u043e \u0412\u0430\u043c \u043f\u0456\u043a\u043b\u0443\u0432\u0430\u0442\u0438\u0441\u044f \u043f\u0440\u043e \u0441\u0432\u0456\u0439 \u0431\u0456\u0437\u043d\u0435\u0441, \u0430 \u043d\u0435 \u0432\u0438\u0442\u0440\u0430\u0447\u0430\u0442\u0438 \u0447\u0430\u0441 \u043d\u0430 \u043f\u043e\u0448\u0443\u043a \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u043e\u0457 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u0457. \u0417\u0430\u0434\u043b\u044f \u0412\u0430\u0448\u043e\u0457 \u0437\u0440\u0443\u0447\u043d\u043e\u0441\u0442\u0456 \u043c\u0438 \u0440\u043e\u0437\u043c\u0456\u0441\u0442\u0438\u043b\u0438 \u043d\u0430 \u0446\u0456\u0439 \u0441\u0442\u043e\u0440\u0456\u043d\u0446\u0456 \u043f\u0435\u0440\u0435\u043b\u0456\u043a \u043d\u043e\u0440\u043c\u0430\u0442\u0438\u0432\u043d\u0438\u0445 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0456\u0432, \u0449\u043e \u0440\u0435\u0433\u0443\u043b\u044e\u044e\u0442\u044c \u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0438 \u043c\u0456\u0436 \u041f\u043e\u0441\u0442\u0430\u0447\u0430\u043b\u044c\u043d\u0438\u043a\u043e\u043c \u0442\u0430 [&hellip;]<\/p>","protected":false},"author":15,"featured_media":1944,"parent":1724,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1187","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/pages\/1187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/comments?post=1187"}],"version-history":[{"count":15,"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/pages\/1187\/revisions"}],"predecessor-version":[{"id":1745,"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/pages\/1187\/revisions\/1745"}],"up":[{"embeddable":true,"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/pages\/1724"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/media\/1944"}],"wp:attachment":[{"href":"https:\/\/union-green-synergy.com\/en\/wp-json\/wp\/v2\/media?parent=1187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}